Customer Service

A Personal Story (Part 2)

A Personal Story (Part 1)

Strategies for Keeping Call Centers Busy​

Setting up your organization with accountability

Setting up your organization

Setting up your organization

The Power of Cross-Training Cross Training CSR’s and Sales Reps Helps Build a Versatile Call Center In the competitive landscape of home service call centers, the concept of cross-training has emerged as a game-changing strategy. Imagine a team of call center representatives not only adept at addressing customer concerns but also skilled at sealing the … Read more

Welcome back! This is part 4 of our Something to Give series! These blog articles are inspired by Brigham Dickson’s upcoming book, Something to Give.  Brigham is the founder of Power Selling Pros and a passionate business owner who teaches through story-telling with motivational lessons that apply to those of us working in the home … Read more

Welcome back! This is part 3 of our Something to Give series! These blog articles are inspired by Brigham Dickson’s upcoming book, Something to Give.  Brigham is the founder of Power Selling Pros and a passionate business owner who teaches through story-telling with motivational lessons that apply to those of us working in the home … Read more