Increase Bookings and Customer Service Excellence
with Our Proven CSR Training & Coaching Membership
Book more jobs and "WOW" more customers for your home service business by joining PSP
Everybody should be calling Power Selling Pros. It’s definitely increased our booking rate & customer retention.
Power Selling Pros has helped us book so many more calls… we have a 95%+ booking rate.
We have the best CSR team in our area and we owe it to Power Selling Pros.
Your Path to More Booked Jobs
& More Referred customers:
#1. Schedule a Consultation
Schedule a free consultation with one of our call center training specialists to make a customized training plan for your team.
#2. Train Your Team to WOW More Customers
We host a live, private initial training to teach your team the Pattern for Excellence™️, our proven framework for turning phone calls into loyal customers who refer you time and time again.
#3. Book More Jobs, Make More Money
After training, a dedicated coach meets with each of your Customer Service Reps twice a month to provide personalized feedback on their phone calls and hold them accountable to goals to achieve proven results.
Three Signs Your Call Center NEeds Coaching:
Low Conversion Rates
Your office books less than 85% of the calls that come in.
Poor Customer Experience
You cringe at how your phone calls sound.
Lack of Team Alignment
Your customer experience is always different and inconsistent, and a good experience depends on who answers the phone.
There’s a reason we’re so passionate about getting your customer service right.
Customers today Only Give Their Loyalty to the Brands that “WOW” Them
It’s no longer enough to “do the job” the customer hired you for. You have to “WOW” them by building a relationship of understanding, empathy and generosity.
If you don’t, they’ll give their loyalty to someone else…
You have to SERVE AT THE HIGHEST LEVEL POSSIBLE because every interaction matters.
We teach your team how.