Train Your Call Handling Team to Book at Least 85% of Your Incoming Calls and WOW More Customers!
Our mission is to partner with contractors and certify their call handling teams to create a world class customer experience over the phone.
Why We Exist
Companies spend thousands, if not millions, every year on marketing and advertising so that customers will call in – but then what? Very few companies invest in training their call handling team to book the calls coming in and WOW the customer. That’s where we come in. Since 2008, we have specialized in training call handling teams to book more calls and WOW their customers. Our aim is to empower companies to achieve their goals by booking more phone calls and creating more WOW experiences for their customers. Imagine what booking just ONE MORE CALL A DAY could do for your bottom line.
Our Power Certification Program guarantees that your call handling team will book at least 85% of their incoming calls and consistently WOW more customers. That’s because we hold them accountable through one-on-one phone based coaching and call monitoring – supported by our vast library of pre-recorded calls. Power Certification begins with a Power Launch Training (either in person or via webinar) to introduce our curriculum and establish expectations.
Our online training program is available for call handling teams and their leaders to learn principles of phenomenal customer service at their own pace. You have unlimited access to our online training courses and materials to enable your team to book more calls and WOW more customers.
Here’s What Others Are Saying…
We guarantee that your call handling team will book at least 85% of your calls and wow more customers when they get Power Certified. Here is what others have to say…
Our CSR’s implemented just one technique that Power Selling Pros teaches and we made 4 times our investment back in just one month! We highly recommend Power Selling Pros!
I would like you to know what a tremendous job that Stephen did at our employee training sessions this week. We’ve received great feedback from all branches on the training and I think our team members felt very good about the investment that Koch Air made in their success. We received many comments that it…
We have been using Power Selling Pro’s for several years with tremendous results. Not only do our CSR’s book more calls but they are so professional on the phone. I used to think we were good on the phones before we hired PSP but now it is night and day difference. With the recorded calls…