Grow Your Average Ticket With Tech Talks

Weekly communication skills training for Home Service Technicians

Or, Get Training Samples

When you enroll your Technicians in Tech Talks:

Your Technicians receive a new 3-5 minute training video every week by text message
With the training comes a challenge to implement what you learned in your service calls
You also get an accountability dashboard to ensure your team is engaging with training

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5 Ways Tech Talks Helps You "WOW" More Customers & Make More Money:

1) You Add Your Technicians to the Platform

With each Technician’s name and cell phone number enrolled, your team is ready to receive weekly training!

2) Select Your Training Curriculum

Our six training playlists will teach your team:

How to present your options in a clear and persuasive way
How to earn trust in normal, natural, easy ways
The “WOW” Factor
How to create a positive buying environment
The “Homeowner’s Perspective” on Technician excellence
How to create a “WOW” first impression

And you get to decide what order they learn them in!

3) Press Play & Start Training!

With your training playlist set, your Technicians will receive a simple, no log-in required text message each week on the day of your choosing with a link to a new training video and challenge.

They can respond to each challenge by text or by voice.

The video and exercises can be completed in less than 10 minutes each.

4) You Get to See How Your Team is Engaging With Training

In the “Results” tab, you can see:

What percentage of the training videos your guys are watching
What their responses to the weekly challenges are

“Results” is a Service Manager’s best friend for providing accountability!

5) You Can Send Broadcast Text Messages to Your Team

Got an announcement for your team?

Want to encourage participation in training?

You can use the “Broadcast” tab to send your whole team a text message.

And don’t worry… the message comes through as an individual text to each guy, not a group message.