Welcome to CSR Training!

Landing on this page means your Kickoff Training has been scheduled. A member of our team will contact you within one business day to personalize the training to your needs and make an ongoing coaching plan with you/ 

In the meantime, this inspiring video gives you an inside look at what we’ll bring to your team:

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See a Pre-Recorded Training

See the training over 1,000 contractors have enrolled their CSRs in:

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PSP Insiders is where thousands of Contractors get THREE emails per week with videos, scripts and training to turn their customer service and service departments into profit centers.

  • On Mondays - you get videos and stories straight from our "Inspiration for Contractors" Library
  • On Wednesday - step-by-step scripts and training for your CSRs
  • On Fridays - you get access to our free weekly show "This Call May Be Recorded" - where we listen to customer service calls and coach them up LIVE