Terms & Condition
Last Updated: August 25, 2026
These Terms and Conditions (“Terms”) constitute a binding agreement between Power Selling Pros (“Power Selling Pros,” “Company,” “we,” “us,” or “our”) and you (“User,” “you,” or “your”).
Please read these Terms carefully before accessing or using powersellingpros.com or any other website, online platform, training portal, application, digital resource, or service operated by Power Selling Pros (collectively, the “Sites”), or purchasing, accessing, or participating in any products, coaching, training, programs, materials, or other services provided by Power Selling Pros (collectively, the “Services”).
By accessing or using the Sites or Services, you agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use the Sites or Services.
If you are accessing or purchasing Services on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.
1. Business and Training Disclaimer
Power Selling Pros provides customer service, sales, communication, leadership, technician, CSR, and related business training and coaching.
The Sites and Services may contain educational materials, training methods, scripts, recommendations, examples, videos, audio recordings, articles, templates, coaching feedback, and other information (“Materials”).
The Materials and Services are intended for educational and business-training purposes. While Power Selling Pros strives to provide useful and effective training, business performance depends on numerous factors outside our control, including personnel, management, market conditions, pricing, competition, implementation, customer demand, and individual participation.
Accordingly, Power Selling Pros does not guarantee any specific level of revenue, profit, booking rate, close rate, average ticket, customer retention, employee performance, or other business result unless a specific written guarantee is expressly included in a separate agreement or offer issued by Power Selling Pros.
Examples, case studies, testimonials, projections, calculations, and results discussed on the Sites or through the Services illustrate potential outcomes and should not be interpreted as a guarantee that you or your business will achieve the same or similar results.
2. Right to Use the Sites and Services
Subject to these Terms and any applicable service agreement, Power Selling Pros grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Sites, Services, and Materials for their intended purposes.
If Services are purchased by a company or organization for use by its employees, contractors, technicians, customer service representatives, managers, or other personnel (“Authorized Users”), the purchasing organization may permit those Authorized Users to access the applicable Services.
The purchasing organization is responsible for ensuring that its Authorized Users comply with these Terms and any applicable service agreement.
Access to Power Selling Pros training, coaching, Materials, recordings, portals, or other Services may not be shared with individuals or organizations that are not authorized to use them.
3. Intellectual Property
The Sites, Services, and Materials contain intellectual property owned by or licensed to Power Selling Pros.
This may include, without limitation:
- The Power Selling Pros name and branding
- Pattern for Excellence™ and related methodologies
- Training programs and frameworks
- Training videos and recordings
- Coaching materials
- Scripts and templates
- Books and written materials
- Presentations
- Graphics and designs
- Website content
- Audio content
- Downloadable resources
- Training tools
- Processes and methodologies
- Software and digital resources
- Logos, trademarks, and service marks
Except as expressly permitted by Power Selling Pros in writing, you may not reproduce, copy, modify, republish, sell, license, distribute, publicly display, create derivative works from, or commercially exploit Power Selling Pros’ intellectual property.
Purchasing or participating in Power Selling Pros Services does not transfer ownership of Power Selling Pros intellectual property to you.
4. Training Materials and Internal Business Use
Unless otherwise stated in a written agreement, training Materials provided to a customer may be used internally by that customer and its Authorized Users for the purpose of training and improving the customer’s team.
You may not:
- Sell or resell Power Selling Pros training Materials;
- Publish Power Selling Pros Materials publicly;
- Upload paid Materials to publicly accessible websites or platforms;
- Share access credentials with unauthorized individuals;
- Use Power Selling Pros Materials to create or operate a competing training or coaching program;
- Record, reproduce, or redistribute coaching sessions or training Materials except where expressly authorized;
- Remove copyright, trademark, attribution, or proprietary notices; or
- Represent Power Selling Pros Materials or methodologies as your own.
Any additional rights to use recordings of initial training sessions or other Materials will be governed by the applicable service agreement or written authorization provided by Power Selling Pros.
5. Recorded Calls and Coaching
Certain Power Selling Pros coaching Services involve reviewing actual customer calls or service calls involving a customer’s CSRs, technicians, employees, contractors, or other personnel.
Customers may provide Power Selling Pros with access to call recordings through third-party telephone, CRM, call-tracking, or business-management systems.
By providing Power Selling Pros with call recordings, account credentials, audio files, or access to systems containing such recordings, the customer represents and warrants that:
- The customer has the legal right and authority to provide Power Selling Pros with access to those recordings;
- The recordings were created and maintained in accordance with applicable federal, state, and local laws;
- Any notices or consents legally required for call recording have been obtained;
- The customer has appropriate authority to permit Power Selling Pros to review the recordings for training and coaching purposes; and
- Providing the recordings to Power Selling Pros does not violate any applicable agreement or third-party rights.
Power Selling Pros may use recordings provided by customers to perform the contracted coaching, training, quality-review, and related Services.
Customers remain responsible for their own call-recording practices and compliance with applicable recording and consent laws.
6. Accounts and Access Credentials
Some Services may require you or your Authorized Users to create an account or receive login credentials.
You agree to provide accurate and current account information and to maintain the confidentiality of usernames, passwords, and other access credentials.
You are responsible for activity occurring through your account or credentials.
You may not use another person’s account without authorization or permit unauthorized individuals to access Services through your account.
You should promptly notify Power Selling Pros if you become aware of unauthorized access to an account associated with the Services.
7. Purchases, Fees, and Payment
Certain Services require payment.
Pricing, payment schedules, enrollment fees, training fees, recurring coaching fees, and other financial terms may be described on the Sites or provided through a proposal, order form, invoice, service agreement, enrollment agreement, or other written offer.
You agree to pay all fees associated with Services you purchase according to the payment terms presented at the time of purchase or contained in the applicable agreement.
You authorize Power Selling Pros and its payment processors to charge the payment method you provide for amounts properly due under your purchase or agreement.
You are responsible for providing accurate billing information and keeping payment information current.
8. Coaching Programs, Recurring Services, and Cancellation
Certain Power Selling Pros coaching programs may be offered on a recurring or month-to-month basis.
Where a program is described as month-to-month, customers may cancel ongoing coaching subject to any cancellation procedure, billing deadline, or other requirements contained in the applicable service agreement, order form, or enrollment terms.
Cancellation of recurring coaching does not automatically entitle a customer to a refund of amounts already paid or charges properly incurred before the effective cancellation date.
Initial training, workshops, events, consulting, customized training, and other Services may have separate cancellation, rescheduling, refund, or payment terms.
If a separate proposal, order form, enrollment agreement, service agreement, or other written contract between Power Selling Pros and a customer contains terms concerning fees, cancellations, refunds, commitments, or service periods, the terms of that agreement will control with respect to those Services.
9. Refunds and Guarantees
Refund eligibility, satisfaction guarantees, performance guarantees, or other assurances apply only when expressly stated in the offer or written agreement applicable to the particular Service purchased.
Unless expressly stated otherwise in writing, purchasing training or coaching does not guarantee a particular business outcome.
Power Selling Pros is not responsible for a customer’s failure to participate in training, attend coaching sessions, provide required call recordings, implement recommendations, maintain appropriate personnel, or otherwise make reasonable use of the Services.
Any refund or guarantee specifically offered by Power Selling Pros will be subject to the terms and conditions associated with that offer.
10. Scheduling, Attendance, and Participation
Certain Services require scheduled training sessions, coaching calls, meetings, or other appointments.
Customers and Authorized Users are responsible for attending scheduled sessions and participating as reasonably required for Power Selling Pros to provide the Services.
Rescheduling, missed-session, travel, or cancellation policies may vary depending on the Service and may be specified in a separate service agreement or communication.
Power Selling Pros may reschedule training or coaching sessions when reasonably necessary.
11. Acceptable Use
You may not use the Sites or Services to:
- Violate applicable laws or regulations;
- Infringe another person’s intellectual property, privacy, or other legal rights;
- Introduce viruses, malicious code, or other harmful technology;
- Attempt to gain unauthorized access to Power Selling Pros systems or accounts;
- Interfere with the operation or security of the Sites or Services;
- Scrape, harvest, or systematically extract content or data without authorization;
- Reverse engineer or attempt to derive source code from software provided through the Services;
- Impersonate another person or entity;
- Distribute spam or unlawful communications;
- Engage in fraudulent or deceptive conduct; or
- Use Power Selling Pros’ proprietary Materials to develop, train, market, or provide a competing service.
Power Selling Pros may suspend or terminate access when it reasonably believes these restrictions have been violated.
12. Content Submitted to Power Selling Pros
You may submit information, feedback, questions, files, recordings, comments, reviews, testimonials, or other content to Power Selling Pros in connection with the Sites or Services.
You represent that you have the necessary rights and permissions to submit such content and that doing so does not violate applicable law or another person’s rights.
Submission of business information or call recordings for purposes of providing contracted Services does not transfer ownership of that underlying information to Power Selling Pros.
Power Selling Pros may use information submitted by customers as reasonably necessary to provide, administer, support, and improve the Services, subject to its Privacy Policy and applicable agreements.
Any public use of customer names, logos, testimonials, case studies, or identifiable customer recordings for promotional purposes will be subject to applicable permissions, agreements, and laws.
13. Third-Party Services
The Sites and Services may integrate with or link to third-party websites, software, CRM systems, telephone platforms, payment processors, video platforms, scheduling systems, or other services.
Power Selling Pros does not control these third-party services and is not responsible for their availability, security, content, functionality, or privacy practices.
Your use of third-party services may be subject to separate terms and privacy policies established by those providers.
14. Marketing Communications
If you provide Power Selling Pros with your email address or telephone number and consent to receive marketing communications, we may send promotional offers, newsletters, educational content, updates, and other marketing communications.
Consent to receive marketing communications is not a condition of purchasing Services unless expressly stated otherwise.
You may unsubscribe from promotional emails by using the unsubscribe link contained in the email.
Where SMS communications are offered, message frequency may vary and message and data rates may apply. You may opt out of marketing text messages by replying STOP and may reply HELP for assistance.
Additional information regarding communications and personal information is available in our Privacy Policy.
15. Eligibility
The Sites and Services are intended primarily for businesses, business owners, managers, employees, contractors, and other professionals.
You must be at least 16 years old to use the Sites or Services.
If you enter into a purchase or agreement on behalf of a company or other legal entity, you represent and warrant that you have authority to do so.
16. Results and Testimonials
Power Selling Pros may publish testimonials, customer stories, booking-rate improvements, revenue examples, calculations, performance improvements, or other results achieved by customers or participants.
These examples are not guarantees of future performance.
Results vary depending on factors including the customer’s business, market, personnel, call volume, pricing, implementation, management, participation, and other circumstances beyond Power Selling Pros’ control.
You are responsible for evaluating whether Power Selling Pros’ recommendations and training methods are appropriate for your business.
17. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITES, SERVICES, AND MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
POWER SELLING PROS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, EXCEPT FOR WARRANTIES THAT CANNOT LAWFULLY BE DISCLAIMED.
POWER SELLING PROS DOES NOT WARRANT THAT THE SITES OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR THAT PARTICIPATION IN THE SERVICES WILL PRODUCE ANY PARTICULAR BUSINESS, FINANCIAL, SALES, BOOKING, CUSTOMER-SERVICE, OR EMPLOYEE-PERFORMANCE RESULT.
18. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, POWER SELLING PROS AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF DATA, OR LOSS OF GOODWILL ARISING FROM OR RELATED TO YOUR USE OF THE SITES OR SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, POWER SELLING PROS’ AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SITES OR SERVICES WILL NOT EXCEED THE AMOUNT PAID BY THE CUSTOMER TO POWER SELLING PROS FOR THE PARTICULAR SERVICE GIVING RISE TO THE CLAIM DURING THE SIX MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not permit certain limitations of liability, so portions of this section may not apply to you.
19. Indemnification
To the extent permitted by law, you agree to indemnify, defend, and hold harmless Power Selling Pros and its owners, officers, directors, employees, contractors, affiliates, successors, and assigns from claims, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or relating to:
- Your misuse of the Sites or Services;
- Your violation of these Terms;
- Content, data, or recordings you provide to Power Selling Pros;
- Your violation of applicable law;
- Your infringement of another person’s rights; or
- Your failure to obtain legally required permission or consent for recordings or other information supplied to Power Selling Pros.
20. Termination or Suspension
Power Selling Pros may suspend or terminate access to the Sites or Services when a User materially violates these Terms, fails to pay amounts due, misuses Power Selling Pros intellectual property, compromises the security or operation of the Services, or engages in unlawful or abusive conduct.
Termination does not eliminate payment obligations or other obligations that accrued before termination.
Provisions concerning intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, dispute resolution, and other provisions that by their nature should survive will remain effective following termination.
21. Electronic Communications
By using the Sites or Services, you consent to receive transactional and administrative communications electronically, including through email or other electronic methods.
You agree that electronic agreements, notices, disclosures, invoices, and other communications may satisfy legal requirements that such communications be provided in writing, to the extent permitted by applicable law.
Marketing communications remain subject to applicable consent and opt-out requirements.
22. Privacy
Power Selling Pros collects and processes personal information in accordance with its Privacy Policy.
The Privacy Policy is incorporated into these Terms by reference.
23. Force Majeure
Power Selling Pros will not be responsible for delays or failures to perform caused by events beyond its reasonable control, including natural disasters, severe weather, fire, power or internet outages, telecommunications failures, labor disruptions, government actions, epidemics, pandemics, war, terrorism, civil unrest, or failures of third-party technology providers.
24. Changes to These Terms
Power Selling Pros may update these Terms periodically to reflect changes to its Services, business practices, or applicable law.
When changes are made, the “Last Updated” date will be revised.
Your continued use of the Sites after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.
Material changes affecting an existing paid service may also be subject to the customer’s applicable service agreement.
25. Governing Law and Venue
These Terms are governed by and construed in accordance with the laws of the State of Utah, without regard to conflict-of-law principles.
Unless otherwise required by applicable law or provided in a separate written agreement between the parties, any legal action or proceeding arising out of or relating to these Terms will be brought in a court of competent jurisdiction located in the State of Utah.
Each party consents to the jurisdiction of such courts.
26. Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
27. Waiver
A failure by Power Selling Pros to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
28. Assignment
You may not assign your rights or obligations under these Terms without prior written consent from Power Selling Pros.
Power Selling Pros may assign its rights or obligations in connection with a merger, acquisition, restructuring, sale of assets, or other business transaction.
29. Entire Agreement and Other Agreements
These Terms, together with the Privacy Policy and any applicable order form, proposal, service agreement, enrollment agreement, or other written agreement between you and Power Selling Pros, constitute the agreement governing your use of the applicable Sites and Services.
If there is a conflict between these Terms and a separately executed agreement concerning a specific paid Service, the separately executed agreement will control with respect to that Service.
30. Contact Information
Questions regarding these Terms and Conditions may be directed to:
Power Selling Pros
1124 W South Jordan Pkwy
South Jordan, UT 84095
United States
Phone: (801) 253-1004
Website: powersellingpros.com
Email: powersellingpros.com
