Call us at 801-253-1004

Mastery Courses - Lifetime Access

Courses to Teach Your CSRs to Book More Calls

Build an Unstoppable Call-Handling Team


Handling Angry Customers


Selling Service Agreements Over The Phone



Frequently Asked Questions

CanI share this with my whole team?

Absolutely! Once you are emailed the secret login info for the courses, you may share it with as many people in your company as you'd like.

Will these courses apply to my business?

These courses are designed for HVAC, Plumbing, Electrical, Garage Door, Pest Control, and other home service businesses. You will specific examples in the courses that may apply directly to HVAC, for example, but the principles apply to all home service businesses.

How long do I get access for? And is this a monthly subscription product?

These courses are all one-time payment courses. You pay once, and get access for life!

Can I track my team's progress on these courses?

These courses do not come with tracking capabilities. If you are looking for training where you can track people's progress, we recommend looking into Power Certification: One-On-One Coaching for CSRs, PowerTechs: In-Person Customer Experience Training for Technicians, and The 30-Day Challenge: 10 Minutes of Online Training Every Day for 30 Days For Your Whole Team.

Other Training Options...