You often hear that “Good isn’t good enough anymore” if you spend much time with Power Selling Pros. Customers today have HIGH expectations, and they expect superior service in EVERY interaction with your company.
What are you doing to set your technicians up for success in the home?
- Do you have strategies in place to help your technicians WOW customers by going above and beyond?
- Have you created a Honey-Do List to end the call with a BANG?
- Is there a clear reward structure to increase your company sales?
- Are you role playing in your office so that your technician is confident and trained to have those difficult price conversations with or to suggest additional products to a homeowner?
- Do you have a scoreboard and team recognition?
- Are you training techs to proactively call dispatch to free up their time on the job?
- Are you creating clear expectations and consequences to offering options and additional products or services to homeowners?
If you answered anything but yes to ANY of these questions, then this training is for you. Learn what you can do as a business owner to take your technicians in-home visits from good to WOW!
Creating loyal customers generates good reviews and long-term relationships that means more revenue for you and your team. Your technicians want goals and direction to help them succeed.
If you’re interested in Power Selling Pros training your technicians on-site, Stephen would love to work with your team.
Not interested in any LIVE training? Check out the 30-Day Challenge. It’s 10 minutes of online training every day for 30 days for your technicians. They’ll gain all the tools they need to BECOME the most loved service professionals in your market.